Online Booking Now Available

No more waiting on hold to book an appointment....

SCFH is now offering online appointment booking for their existing patients.

We understand that your time is valuable, and you may be unable to call during our clinic hours.

We are currently running a pilot program that allows existing patients at our clinic to book appointments using a secure online platform.

REMEMBER - If you are experiencing difficulty breathing, severe chest pains, or any other condition that could be life-threatening, please call 9-1-1 or go to your nearest emergency department.

For acute symptoms that appear, change, or worsen rapidly, you may call the clinic to be triaged accordingly. Please reference the list under the urgent care section for a list of other urgent matters.

As we monitor the success of this initiative, we will continue to add more doctors/nurses to this platform. Please note adjustments will be made over the course of the trial to help improve the online booking experience. We appreciate your patience.

WE WANT YOUR FEEDBACK!!!!

Do you like the online booking option? If you have previously booked your appointments using our online booking platform, please take a minute to fill out the survey below to provide us with feedback. For us to get the approval to continue using the online booking platform, we are required to submit the feedback to Ontario Health for review. We appreciate your time.

Online Booking Survey

SCFH Physicians

Please use the online booking link to schedule your non urgent appointments with your family physician. These include but are not limited to; follow-ups, medication reviews, new onset issues, cold, flu & allergy symptoms and, mental health assessments. DO NOT USE ONLINE BOOKINGS FOR CHEST PAIN, SHORTNESS OF BREATH, PREGNANCY CONCERNS, ABNORMAL BLEEDING or other serious concerns.

Dr. Aila dela Cruz

Dr. Tristan Sumabat

Dr. Ishvinder Chattha

SCFH Lab (Nurses)

We now offer online booking for various appointments with our Registered Nurses, these appointments include but are not limited to; repeat allergy injections, routine paps, suture and stitch removals, select vaccines, and blood pressure checks.

CLICK HERE TO BOOK YOUR APPOINTMENT WITH OUR NURSE

PAPS
ALLERGY INJECTIONS
IMMUNIZATIONS (flu shots and adult)
BLOOD PRESSURE CHECKS
SUTURE/STAPLE REMOVAL

Urgent Care

Please call the clinic directly for urgent matters such as:

Accidents and falls
Breathing difficulties, such as asthma
Persistent fever or cold/flu symptoms
Severe sore throat or cough
Worsening skin rashes and infections
Sprains and strains
Urinary tract infections
Vomiting, diarrhea, or dehydration

Call the clinic directly at 519-925-0017, if appropriate a nurse will triage your call and book you in accordingly/ Please note we are NOT a walk-in clinic. You must be a patient at the clinic and you must have an appointment.

Click here to see our Community Resourses page for additional support if needed.

Phone Appointments

For medical needs not requiring in-person physical assessments or if you are unsure what you require, FHO patients may call the Clinic to speak to our staff and, if appropriate, book a phone assessment with your Physician. This cannot be done online.

Note that the services below are NOT appropriate for phone call assessments:

Controlled substance renewal or prescription
Musculoskeletal injuries requiring an exam
Conditions that require a Breast, Pelvic, Genital. or Rectal exam
Acute or new psychiatric crises or symptoms
Any emergency symptoms including: Chest pain, Shortness of breath, Abdominal pain
New onset severe headaches
Allergic reaction
Altered state of consciousness
Head or neck injury

Prescription Refills

It is very important that you don’t wait until the last minute to request a prescription renewal.
The best way to request a prescription renewal is to book an appointment well in advance of running out.
A phone call or faxed renewal request from the pharmacy requires at least 72 business hours for completion.
A prescription renewal without an appointment is not an insured service under OHIP. Starting on June 3, 2024, completion of these requests will be billed to the patient. There is no charge for requesting a refill prescription during an appointment.
We offer individual or family plans through PatientSERV to help you save on uninsured services. If you are interested, please call the office at 519-925-0017 or ask us at your next appointment.

EMERGENCIES - CALL 9-1-1

EMERGENCY ISSUES: CALL 9-1-1:

If you have one or more of the following symptoms, you should call 9-1-1 now or go to an emergency department:

Difficulty breathing
Severe chest pain
Feeling confused or unsure of where you are
Losing consciousness
Severe allergic reaction
Mental Health Crisis

Online Booking Now Available

ADDRESS

CLINIC HOURS